I researched different pillows online extensively and ordered a Cloud Natural Down Firm pillow.
After trying it out, the tilt on my neck was high and it tweaked my neck and was painful for a few days.
I reached out to customer service and explained the situation I was having and Jane helped resolve the issue.
After sleeping well using the Cloud medium pillow, my neck feels much better and I am happy to have slept soundly.
It is better to know your personal sleeping style, preference, and reach out to customer service as they are very helpful before ordering.

By far these are the best pillows I have ever owned. Excellent quality and comfort. My personal preference is sleeping on two soft pillows. Dreamy. Lincove customer service has been excellent in helping me find my perfect pillow.

The quality and the comfort of my new soft King size goose down pillows is amazing. Initially I had some questions and the Customer service representative was amazing. I then ordered the Lincove pillow protectors and feel like I am sleeping on a cloud. It is so nice to do business with a Company that stands behind their product.

I ordered a queen-sized medium fill pillow for my son, and standard-sized soft fill for me. They arrived beautifully packaged, and we couldn’t be happier with the purchase. I also ordered their soft pillow protectors. A good experience all the way around.

I initially ordered the soft fill pillows for my bed. Unfortunately, the pillows were to soft for my liking. I immediately called and the customer service representative was more than happy to discuss my situation and suggested I try the medium fill pillows instead. I received the new pillows in a few days!